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Millioner — Privacy Policy

This document explains how Millioner collects, uses, stores, and protects personal data submitted by users of the platform, and outlines the choices available to users regarding their information.

Information We Collect

Millioner collects several categories of data in connection with account registration, platform use, and transactions:

  • Identity data — full name, date of birth, nationality, and government-issued identification details submitted for verification purposes.
  • Contact data — email address, phone number, and residential address.
  • Financial data — details related to deposits, withdrawals, and payment methods used on the platform.
  • Technical data — IP address, device identifiers, browser type, operating system, and connection logs.
  • Behavioral data — activity on the platform, including session duration, game or betting history, and interaction with site features.
  • Verification data (KYC) — documents and information submitted to confirm identity and age in accordance with standard onboarding procedures.

Data is collected directly from the user during registration, deposit, withdrawal, and support interactions, as well as automatically through the user’s device and browser.

How We Use Your Information

Personal data is processed for defined operational purposes. Identity and verification data support account authentication and compliance checks required before withdrawals are processed. Financial data is used to execute deposits and withdrawals and to detect irregular payment patterns. Technical and behavioral data support fraud prevention, account security monitoring, and the detection of unauthorized access attempts. Where a user has provided consent, contact data may be used to send service updates or promotional communications; such communications can be declined at any time through account settings or an opt-out mechanism. Aggregated and de-identified data may be used for internal analytics to improve platform performance and stability. Processing activities are also carried out where necessary to meet obligations toward payment providers and applicable regulatory requirements.

Data Protection and Security

Millioner applies administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or loss. These measures commonly include encrypted data transmission, restricted internal access to personal data based on role and necessity, and periodic review of storage practices. Payment-related data is handled in coordination with third-party payment processors, which maintain their own security standards. Data retention periods are limited to what is necessary for verification, transaction records, and dispute resolution, after which data is securely deleted or anonymized. While no system can guarantee absolute security, these safeguards reflect standard practice among online gaming operators handling sensitive user information.

Cookies

Millioner uses cookies and similar tracking technologies to operate the platform and understand user behavior. Cookie categories include:

Cookie TypePurpose
EssentialEnables core site functionality, login sessions, and security checks
PerformanceMeasures site speed, errors, and load times to improve stability
FunctionalRemembers user preferences such as language or display settings
AnalyticsTracks usage patterns to inform platform improvements
MarketingSupports delivery of relevant promotional content, where consent is given

Users can manage or disable non-essential cookies through browser settings, though disabling certain cookies may limit platform functionality.

Your Rights

Users located in Saudi Arabia are entitled to rights consistent with the Kingdom’s Personal Data Protection Law (PDPL), overseen by the Saudi Data and Artificial Intelligence Authority (SDAIA). These rights generally include the ability to request access to personal data held, request correction of inaccurate information, request deletion of data where retention is no longer required, and withdraw previously given consent for marketing communications. Users may also request clarification on the purposes for which their data is processed. Requests are handled subject to verification of the requester’s identity and any retention obligations tied to financial or regulatory recordkeeping. Where a request cannot be fulfilled in full, the user is informed of the applicable reason.

Contact Information

Questions or requests regarding personal data handling can be directed to Millioner through the support channels available within the user’s account or via the platform’s official contact form. Requests are reviewed and responded to within a reasonable timeframe, consistent with applicable data protection obligations.